Shipping policy

Last updated: [Insert Date]

Thank you for choosing our business for your custom apparel and promotional product needs. The following policy outlines how orders are processed and shipped.

Production Time
Most of our products are custom-made to order. Production typically begins once payment is received and the design proof has been approved. Production times may vary depending on the size and complexity of the order.

Estimated Turnaround
Typical production time is approximately 7–14 business days, though this may vary based on order volume, product availability, and customization requirements.

Shipping Methods
Orders are shipped using reputable carriers such as USPS, UPS, or FedEx. Shipping options and costs will be calculated at checkout or provided with your order quote.

Shipping Time
Shipping times depend on the carrier and destination. Once an order has shipped, delivery times are determined by the shipping carrier and are outside of our control.

Tracking Information
When your order ships, you will receive tracking information so you can monitor the delivery status of your package.

Shipping Delays
We are not responsible for delays caused by shipping carriers, weather conditions, or other factors beyond our control. However, we will assist in resolving shipping issues whenever possible.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 5 business days so we can help file a claim with the shipping carrier and determine the best resolution.